Frequently Asked Questions (FAQs) In this section we will answer frequently asked questions by you. So if you have a problem with anything relating to the course check to see if the answer is here first before contacting the on-line support. Failing that you can call Poptel for Software and Hardware Technical problems or idea for administrative problems or problems with this web site. All contact information can be found by clicking the contact button at the top of the page. If you have any hints or tips that could be included in these FAQs please let us know. idea on-line training course FAQs General FAQs Technical FAQS