Please read on, and choose carefully! Thank you!

idea-support@mcr1.poptel.org.uk
for idea learners

support@we.xxist.com
for Manchester Net learners

This is where you should contact us if you are having problems with the installation, or configuration of hardware or software, except :

• for advice on optimising your US Robotics modem

• for Poptel's Frequently Asked Questions for users

• for your own idea online training Frequently Asked Questions

• for computer hardware and software problems -
  please contact the manufacturer or your supplier
  in the first instance (tip : it may be worth a web
  search on "their name&support" or "their name&FAQs")

  Please ensure you place the word TECHSUPPORT: as the start of the subject of your e-mail.

Manchester Net learners please only call:
0161 907 3318

idea learners only please call:
0161 908 0023

This is where we would like you to post us comments, tips and any general feedback that you may like to share with us. In addition please use this to tell us any problems you may have with the web site, if you find a link that is not working, or if you don't understand one of the exercises.

Please ensure you place either the word COMMENT: or WEBPROBLEM: as the start of the subject of your e-mail.

This covers any administration problems or questions
for example - changing passwords, general administration.

Please ensure you place the word ADMIN: as the start of the subject of your e-mail.